Looking for Reliable Drupal Maintenance and Support Services?
Our proactive Drupal maintenance and support services ensure your website stays secure, optimized, and up to date. We provide comprehensive Drupal website maintenance, including regular backups, Drupal security updates, bug fixes, troubleshooting, and website performance optimization.
With monthly Drupal maintenance packages tailored for businesses of all sizes, including affordable Drupal maintenance for small businesses, we also assign a dedicated account manager for personalized support and transparent performance reports. Get in touch today to experience professional Drupal maintenance services that enhance security, performance, and long-term business results.
Website performance audit
Our team provides an extensive site audit to identify and solve any performance problems, security risks, or SEO needs. This is a key component of our maintenance services as it helps ensure your website remains up-to-date with the latest standards in order for you to get maximum return on investment.
Timely fixes & performance optimization audits
Our Drupal maintenance services are designed with you in mind. We will address any issues encountered during the audit or reported by you, and tickets can be raised and monitored regularly. With our comprehensive support system, your website is always secure and operational at its peak performance level!
Version Updates & Security Patches
Drupalpartners' experienced and dedicated team of Drupal professionals understands the importance of keeping your website secure - that is why we strive to keep it up-to-date with all security patch updates. Our Drupal support services are committed to providing you with the best Drupal security updates for your site's protection from potential threats.
Dedicated SPOC
No more confusion and uncertainty as to who you should contact for support. We provide a dedicated SPOC (single point of contact), whom you can always rely on to provide you with the best service and support possible. Our SPOC will be your go-to person for all your Drupal website support and maintenance.
24X7 support helpdesk
Our 24X7 Drupal helpdesk is available to address any queries and feedback regarding your website. We understand how important it is for you to get timely solutions, and our helpdesk ensures that you will receive the best Drupal support services possible.
Drupal website maintenance services - performance reporting
Our specialized data and performance reporting systems allow us to monitor website performance and identify any issues before they become major problems. This helps us ensure your website is always running at its optimal level. We provide 360-degree hassle-free Drupal website maintenance services.
Our Drupal Site Maintenance Plans
| What We Offer |
|---|
| Support Time |
| Monthly Hours |
| Code Audit |
| Monitoring Tools |
| Response Time |
| Status Calls |
| Contract Duration |
| Roll Over Hours |
| Version Updates |
| Backups |
| Documentation |
| User Training |
| Security Audit |
| Custom Audit |
| Innovation Session |
| Silver Level |
|---|
| 8am to 5pm EST (Mon-Fri) |
| 10 hrs/month |
| No |
| Limited |
| 5 hr email response |
| Bi-Weekly |
| 6 months |
| None |
| Monthly |
| - |
| - |
| - |
| - |
| - |
| - |
| Gold Level |
|---|
| 8am to 5pm EST (Mon-Fri) |
| 15 hrs/month |
| Limited |
| Full |
| 3 hr email response |
| Weekly |
| 6 months |
| Any unused hours |
| Weekly |
| Weekly |
| Full |
| - |
| - |
| - |
| - |
| Custom Level |
|---|
| 24/7 support |
| More than 15 hrs/month |
| Full |
| Full |
| 1 hr phone time |
| Always Available |
| 6 months |
| Any unused hours |
| Immediate |
| Daily |
| Full |
| Yes |
| Full security audit |
| 1 Custom Audit |
| Yes |
Our Drupal support plans for Government
Our Drupal maintenance and support services for government websites are fully customizable to meet specific budgets, compliance standards, and operational requirements. Whether you need ongoing Drupal updates, 24/7 security monitoring, or accessibility compliance, our certified Drupal experts ensure your site stays reliable, secure, and high-performing, all while meeting public sector standards.
| What We Offer |
|---|
| Support Time |
| Monthly Hours |
| Code Audit |
| Monitoring Tools |
| Response Time |
| Status Calls |
| Contract Duration |
| Roll Over Hours |
| Version Updates |
| Backups |
| Documentation |
| User Training |
| Security Audit |
| Custom Audit |
| Innovation Session |
| Silver Level |
|---|
| 8am to 5pm EST (Mon-Fri) |
| 10 hrs/month |
| No |
| Limited |
| 5 hr email response |
| Bi-Weekly |
| 6 months |
| None |
| Monthly |
| - |
| - |
| - |
| - |
| - |
| - |
| Gold Level |
|---|
| 8am to 5pm EST (Mon-Fri) |
| 15 hrs/month |
| Limited |
| Full |
| 3 hr email response |
| Weekly |
| 6 months |
| Any unused hours |
| Weekly |
| Weekly |
| Full |
| - |
| - |
| - |
| - |
| Custom Level |
|---|
| 24/7 support |
| More than 15 hrs/month |
| Full |
| Full |
| 1 hr phone time |
| Always Available |
| 6 months |
| Any unused hours |
| Immediate |
| Daily |
| Full |
| Yes |
| Full security audit |
| 1 Custom Audit |
| Yes |
Our Clients From Several Niche Segments
Our Drupal Support Services: An Overview
Is investing in your Drupal maintenance services worth our time and money?
Undoubtedly, investing in Drupal maintenance and support services is always worth it. As an example, we had a customer come to us who hadn't updated their site for years; the security was so weak that we were forced to completely rebuild from scratch. Instead of spending just hundreds of dollars in one month or quarter, the customer ended up having to invest thousands of dollars into fixing all their issues
Rather than pondering if Drupal maintenance/support is beneficial, the more appropriate inquiry would be, "How often should I receive Drupal maintenance and support assistance?"
Looking for Drupal Support & Maintenance services? Our team of trained specialists are eager to help you!
How Often Should You Maintain Your Drupal Website?
At our Drupal maintenance company, we recommend every business have a dedicated Drupal website maintenance contract to ensure consistent performance and security. The required maintenance frequency depends on your website type:
- Brochure-style or static sites → maintenance every few months.
- Dynamic or content-heavy sites → monthly maintenance.
- Drupal eCommerce websites → weekly maintenance for updates, patches, and performance checks.
Pro Tip: If a Drupal security update is released, always update your site immediately — regardless of your maintenance schedule. Regular maintenance keeps your site fast, secure, and user-ready at all times.
| Type Of Site | Monthly | Quarterly |
|---|---|---|
| Government |  |  |
| eCommerce |  |  |
| Heavy publishing |  |  |
| Social media |  |  |
| Forums/Job Portals |  |  |
| Intranet site |  |  |
| Basic business site |  |  |
| Basic brochure site |  |  |
| Static content |  |  |
The frequency depends on your website type. Brochure-style websites may need maintenance every few months, while eCommerce or high-traffic Drupal sites should be maintained weekly for security and performance.
Yes. Even static Drupal sites need occasional updates to ensure security patches, module compatibility, and backup reliability.
Skipping maintenance can lead to vulnerabilities, performance issues, and potential downtime, especially after major Drupal security releases.
Security updates can appear monthly or whenever vulnerabilities are discovered. It’s best practice to apply them as soon as they’re released.
Yes, our Drupal maintenance plans include automated backups, performance monitoring, and update alerts — ensuring your site stays secure and up to date without manual effort.
To make the most of your maintenance costs, you should aim for a minimum of 10 hours each month spent optimizing Drupal. This window should be plenty to take care of essential module updates, security patches and even some minor modifications that may crop up while running the site.
To receive a steady flow of development changes each month, you must invest 20+ hours/month.
- Projected Drupal maintenance hours
- Basic updates - 10 hrs/month
- Advanced updates + heavy development: 40+ hrs/month
- Projected Drupal maintenance hours
There are several hundred Drupal support companies, with many claiming to be the best. However,
- What questions should you make when selecting a Drupal support company?
- How many support/maintenance clients do you currently have?
- What is your support/maintenance client retention rate?
- Can I have some client references?
- How long have you been in business?
- Do my unused maintenance hours roll over each month?
- What is your response time to my problem?
- Do I get a dedicated support line?
- What if I have a problem after hours/weekends?
- What versions of Drupal do you support?
What clients say about our Drupal Maintenance Services
We’ve had a number of relationships with developers and programmers through the years,
and Drupal Partners is definitely one of the best firms that we’ve ever worked with so far.
Steve Huffman,
CEO, SimpleCPR.com
We had a great experience! They cleaned up our Drupal modules, fixed our ecommerce bugs and helped us with analytics.
Stephanie Carter,
Co-Founder, Wallaroo Hats
The website received positive feedback after the repairs, customizations, and improvement were implemented. Drupal Partners was a proactive, committed and flexible team during the planning and development. The team continues to provide support services on an ad hoc basis.